Sistema Clave

The largest interbank bank of ATMs and points of sale in Panama.

The Sistema Clave brand is a service available for Financial Institutions with general license, consisting of an automated teller machines banking network and points of sale operated by TELERED, S.A.

SISTEMA Clave offers electronic transactions processing services made through debit cards, accessing the accounts the individual customers maintain in the different financial institutions affiliated to the network.

Currently, SISTEMA Clave has more than 40 Financial Institutions (Banks and Credit Unions) affiliated to the network, which, as a whole, have issued more than 1,000,000 Clave debit cards. The network has more than 1,900 automated teller machines installed throughout the country.

More than 30 thousand terminals

With more than 30,000 terminals and one million cards issued throughout the Republic of Panama.

International Connection

SISTEMA Clave maintains international connection with the VISA and MasterCard networks through more than one million automated teller machines all around the world in approximately 200 countries.

ATMs

Metropolitan Area Automated Teller Machines, The network has More than 1,900 automated teller machines, Out of which 70 percent are located within the metropolitan area.

Process

The network processes an average of eleven Million transactions each month.

ADDITIONAL INFORMATION OF SISTEMA CLAVE

ATMs

Transactions available at ATMs

The transactions available at ATMs are divided into two types:

Personal Finantial Transactions

SISTEMA Clave has available for all its cardholders its nationwide ATMs network, 24 hours per day, 365 days of the year, where a wide range of transactions can be made, such as:

Cash Withdrawals
Balance Inquiries
Transfers between accounts

Business Finantial Transaction

Payments: This service benefits the commercial sector since, through ATMs, both public and private entities can collect the monthly fixed fees for services such as: water, electricity, telephone, cable television, Post-paid cell phone plans.
Automatic Recharges: Through the Purchase service, the SISTEMA Clave cardholder can make AUTOMATIC RECHARGES to any DIGICEL, MAS MOVIL, MOVISTAR prepaid cellular telephone number. This is a secure and fast service that offers great advantages both to the Clave cardholder and the cellular and ground Telephone companies in Panama.
Recharges of public transport and corridors.
Donations charities.
Shipment and receipt of money without card.

Transactions Flow

Go to the following link to access all the transaction guides.

Transactions Flow

Card processing

Debit card processing

International brand debit card processing

We combine the strengths of each payment processing company.

TELERED provides a complete service to the Financial Institutions that decide to issue VISA and MasterCard debit cards, taking advantage of the existing infrastructures and exploiting the strengths of each company in the different processes involved.

This service combines the strength of the Clave card in the automated teller machines with the acceptance of the credit cards when making purchases.

Points of Sale

Points of sale in stores

Points of sale in stores

In only an average of five seconds, the SISTEMA Clave cardholders can pay all their purchases at the merchants affiliated to SISTEMA Clave, without charges per transaction, without risks and without delays.

Just by presenting your Clave card at the merchants affiliated to SISTEMA Clave, the cardholder can make purchase transactions and at the same time obtain the following benefits:

Benefits of the platform

Acceptance

The Clave card is accepted in more than 17,000 merchants throughout the country and there are currently more than 18,000 points of sale installed in all the member merchants.

Facilities

With the Clave card you can review your account statement in order to keep a better control of your expenses. It is faster and more convenient to pay directly with the Clave card, than having to make a cash withdrawal first. Just like the ATMs, the points of sale also operate 24 hours per day, 365 days a year, but their availability is subject to the business hours that each merchant affiliated to the system has.

Security

With your Clave card you are not exposed to thefts, since you are free from the need to carry cash. Your Clave card is protected by a PIN number, which prevents other people making transactions with your card.

Savings

The purchase with your Clave card does not cost you more and you are not charged interest for using it. With your Clave card you have a better control of your expenses and save by paying the exact amount for your purchase and not handling cash. SISTEMA Clave does not charge per transaction at points of sale.

How to make transactions?

Making a transaction at the SISTEMA Clave points of sale is very simple, convenient and safe for the cardholder; he/she only has to follow the steps that appear below:

Step 1

Select the type of account: 1 is for savings, 2 is for checking account.

Step 2

Verify the purchase amount.

Step 3

Input your secret number or PIN.

Step 4

Press the ENTER key.

Step 5

Sign the receipt, keep the copy and take back your Clave card.

IMPORTANT RECOMMENDATIONS

Verify in the screen that the account selected is the correct account; if you make a mistake, press the CLEAR key and select the correct account.
Input your secret number or PIN, provided that you have verified that the amount to be paid is correct. Keep the receipts as a record of payment and to control your personal expenses.
Every time you wish to make a correction, press the CLEAR key.
Avoid at all times your secret number or PIN being seen by other people.
Remember to request your Clave card when you complete your purchase.

Network members

Members of the Network Sistema Clave

The following financial institutions are members of the Sistema Clave:

BANCO NACIONAL
BANISTMO
METROBANK
BANCO ALIADO
BANCO GENERAL
CREDICORPBANK
MMG BANK
CACSA
COOPEDUC
GLOBAL BANK
BANCO DELTA
ST. GEORGES BANK
DAVIVIENDA
COOESAN
COOPEVE
CACECHI
EDIOACC
COEDUCO
MULTIBANK
BAC INTL BANK

TOWER BANK
BICSA
BANCO LAFISE
BANESCO
BANVIVIENDA
CAJA DE AHORROS
BANCO PANAMA
MERCANTIL BANK
SCOTIABANK TRANSFORMÁNDOSE
BCT BANK
CAPITAL BANK
PRIVAL BANK
COOP. PROFESIONALES
UNIBANK
ALLBANK
BANISI
BIBANK PANAMA
BANCO FICOHSA
CANAL BANK